DDAVE'SAuto Repair
Live

Daily report

Saturday, July 18

What your phone agent did on this day.

Calls answered

6

Booked by phone

0

Needs attention

1

details below

0 missed · 0 transferred · 3 after hours · average call —

Needs attention

things a person should look at

  • 12:03 PMNeeds a human+13853601489 — Asked for a human — open escalation (normal): Caller confirmed location for tow is '08'.View call →

Calls (6)

in order — click any caller to read the full transcript

TimeCallerWhat happenedLength
12:02 PM+13853601489
they called us
In progress—
12:03 PM+13853601489
they called us
In progress—
5:27 PM+13853601489
they called us
In progress—
7:27 PM+13853601489
they called us
In progress—
7:44 PM+13853601489
they called us
In progress—
8:16 PM+13853601489
they called us
In progress—