DDAVE'SAuto Repair
Live

Daily report

Thursday, July 9

What your phone agent did on this day.

Calls answered

2

Booked by phone

22

Needs attention

1

details below

0 missed · 0 transferred · 0 after hours · average call —

Needs attention

things a person should look at

  • 2:13 PMNeeds a humanMiles — Asked for a human — open escalation (normal): The caller asked to speak to a sales rep.View call →

Calls (2)

in order — click any caller to read the full transcript

TimeCallerWhat happenedLength
2:11 PMMiles
they called us
In progress—
2:15 PMDave
they called us
In progress—