Timeline
every touch, call, message, and stage change
Stage: — → new
ingested from inbound_call
inbound call · in_progress
inbound call · in_progress
Stage: new → booked
Booked Service appointment via voice
Service appointment · rescheduled · Fri Aug 21, 8:00 AM
booked by ai_voice
inbound call · in_progress
Service appointment · rescheduled · Thu Aug 27, 8:00 AM
booked by ai_voice
Service appointment · rescheduled · Fri Aug 28, 8:00 AM
booked by ai_voice
inbound call · in_progress
inbound call · in_progress
inbound call · in_progress
Service appointment · rescheduled · Thu Sep 10, 8:30 AM
booked by ai_voice
inbound call · in_progress
Service appointment · booked · Thu Sep 24, 8:00 AM
booked by ai_voice
AI memory
what the agent knows going into the next touch
Vehicle
2018 Chevrolet Silverado
Notes for the tech
grinding when braking | grinding brakes when braking | whirring noise when I turn | nothing else to look at | whirs when I turn | neighbor has a 1967 red Mustang | watching a show about beavers, they are so busy | grinding noise from the brakes, started last week, vehicle is still drivable | no other symptoms | grinding brakes
Automation
No cadence enrollments.